When a user tried to log into their Gmail and other services, an error message was displayed.
On Monday, December 14, users around the world faced problems accessing YouTube and Google services.
In just an hour and a half, the Downdetector service, which allows users to monitor the availability of popular Internet services in real time, has registered more than 56 thousand messages about problems with access to Google, about 128 thousand messages about problems with access to YouTube and about 37 thousand messages . about problems accessing Gmail. While the majority of complaints about Downdetector are from users in Europe, Twitter reports of service unavailability from users around the world, including India and Australia, can be found.
When a user tried to log into their Gmail account, an error message appeared: “Sorry, your account is temporarily unavailable. We are sorry for the inconvenience. " The same thing happened when trying to log in to Google Drive and Google Docs.
At about 3:30 pm Moscow time, YouTube and Google services became available again. The reasons for their failure are unknown.
Update: Google services crashed due to internal storage issues that prevented the authentication system from working correctly. An internal storage quota issue resulted in users being unable to log in to their accounts. The company is currently working to prevent similar problems in the future and apologizes for any inconvenience caused.